ISO 9001 is the internationally recognised standard for the quality management of businesses. Certification and compliance with ISO 9001:2008 increases customer satisfaction and the ‘Plan, Do, Check, Act’ structure of ISO 9001 ensures that the needs of our customers are being considered and met.
Certification sends a clear message to all interested parties that Vision is committed to high standards and continual improvement. Assessment of our quality management system focuses on operating processes. This encourages us to improve the quality of service provided and helps to reduce waste and customer complaints.
ISO 9001 helps us to raise our performance above and beyond our competitors and certification makes it easier to measure performance and better manage risk.
We are grateful to the staff who work to continually improve our quality management system and our service offering.