SDM’s provide the measurement of Vision’s performance against your service level agreement (SLA) performing regular, proactive reviews combined with comprehensive management information and reporting.
Your Service Delivery Manager will also drive continued improvement and develop a road map for innovation, keeping you in touch with the latest technology developments.
- A Vision Performance Review is a collaboration of our teams and specifically measures:
- Key Performance Indicators as part of a comprehensive Service Level Agreement (SLA)
- Volumetric usage information and data
- Fleet and Asset Management
- Actions and Issues Log
- Risk Register
- Continuous Improvement
- Innovation and Best Practice