Our implementation programmes minimise disruption and promote early adoption

The Vision print audit
Our starting point is a Vision print audit. This gives us a thorough and comprehensive understanding of your working environment and serves as a basis for all our equipment and solutions recommendations.

The implementation
Once we have agreement on the solution, we schedule all implementation work at a time that suits you best by agreeing the number of days on-site, the hardware and software required and a smooth rollout that will gain maximum support from all involved.

• Our implementation programme features as required:
• pre-configured devices for speedy integration into the system
• pilot trials to share valuable practical experience prior to roll out of the entire solution
• key operator training to ensure a smooth transition and promote early adoption
• Vision floor walkers to provide on-the-job guidance during the first days of the live system.

All work is carried out in accordance with PRINCE2, the recognised standard for best practice project management.

After-care
Once implemented your solution is protected by our preventative maintenance programme which ensures maximum uptime of your operation. Round-the-clock support is available via our user-friendly client services centre, remote diagnostics software and web-based fault reporting.

We regularly request our customers’ feedback which consistently reports satisfaction ratings in excess of 97% for the work of our service technicians.

To find out more about our comprehensive print audit, contact us.